It is not uncommon to feel uncertain about transitioning your loved one into receiving professional care when all they knew before now is home care. We understand that many aging adults and their families have concerns about their privacy as they consider assisted living. Below, we have put together a list of your loved one’s privacy rights as allowed by the law.
The Right to be Notified
Residents in our assisted living communities know that they have the right to be notified before any member of our team enters their residence. However, there may be a few specific situations where a member of our team has to enter your loved one’s apartment. However, you and your loved one will be well informed about these scenarios before and during the course of their stay in our community.
For instance, housekeeping may go in between meals to tidy up the room so that your loved one always has a clean environment to support their health and wellbeing. Regardless we will always do our part to duly notify your loved one before such entrances occur.
The Right to Private Communication
We understand that the need for constant communication with your loved one is very critical to your relationship and family values. Coincidentally, it is central to our assisted living community values too. As such, we have put the structures in place to allow you freely have private conversations with your loved one when you or them desire it. Our residents reserve the right to send and receive private messages to and from their family members, friends, well wishers, doctors, and others outside the community.
To be clear, this implies that our team may not intercept mails, calls or messages deemed private by your loved one. They are not allowed to read your loved one’s personal emails or listen to personal phone calls. With respect to these rights, we do not keep telephones or video calling equipment belonging to our residents in public spaces.
The Right to Private Visits
Many abound for guests to visit our residents. As a family member, well-wisher, loved one or friend, you are welcome to visit our residents as you would neighbors within your community. independent living facilities provide ample opportunity for guests to visit residents. You could decide to spend personal time with your loved one in private or make use of our common areas as you deem appropriate and convenient.
All our residents have the right to have privacy with their visitors. We do not have any restrictions in place that may inhibit our residents from meeting privately with friends or family that come to visit them.
The Right to Modesty
Modesty is a value that is important to everyone, particularly aging adults who receive extra assistance with rehabilitation and therapy and some more personal activities. Our team of skilled professionals is very careful not to leave residents uncovered during therapy or rehabilitation sessions. We ensure that the dignity of your loved one is preserved at all times. All our residents have the right to modesty and privacy regarding any assistance they receive within our community.
